Warranty Policy 2018-12-04T22:14:47+00:00

Warranty Policy

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

We certify as below:

Warranty Period:
The warranty period of the scent diffuser is 1 year from the date of delivery .

Warranty Range:
All diffusers are sold by CHARM AROMA:
A) Periodically carry out inspection by email or telephone calls and provide advice and maintenance;
B) Defective parts can be returned to the factory to be repaired or be replaced;
C) Lifetime maintenance service will be provided after the 1 year warranty period expires.

Warranty range doesn’t include the following:
The cost of the wearing parts is not covered in the warranty;
Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or manmade disasters.

For any finding, please contact the following numbers: +86 020 86665253