Support and Customer Service - Charm Aroma Tech

Support

Timely and qualified pre-sales and after-sales support

Charm aroma has a dedicated support team that provides timely email,phone support.

FAQs

See if there is a existing answer of what you concerned about

Download

We prepare user manual in case of you guys miss it

Warranty Policy

Sale is just the beginning , we provide you with the all-sided guarantee system

Video Support

See the video and learn more our scent machines

Maintenance

In the bellowing 3 cases please follow our maintenance instruction.
Case A. If don’t use for a long time, please clean the machine after final use.
Case B. Every one- two months clean one time.
Case C. Before change to another flavor of the essential oil,

Cleaning steps as below:
1, Put the 95% alcohol into the empty bottle,
2, Set the strongest intensity, turn on the machine to work for 10-15 minutes,
3, Turn off it and finally pour away the alcohol.

Telephone Support

Call Us at

+86-020-86665253